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Frequently Asked Questions


Does this bracelet fit all wrist sizes?

Yes, absolutely! The bracelet fits all wrist sizes.

Can we wash the silk?

Yes, you just have to remove the scarf from the horn elements and you can take it to the dry wash.

Do you still support your godchildren Lola and Tibo in Sri Lanka?

Yes, we are in regular contact with them, and continue to support them.

Can we buy the silk scarves separately?

Unfortunately we do not sell the silk scarves separately.

Can I return the bracelet if it doesn't fit?

Yes, you have 30 days to return the bracelet in perfect condition and unworn at your expense, we will refund you upon receipt.

Can I personalise my Lola&Tibo bracelet by choosing another horn colour?

Yes of course, please write to us via the 'contact us' page and let us know your wishes, we will do our best to fulfil your request, depending on the available colours.

Do you have a packaging for the bracelets?

Yes, we send each bracelet in a nice pouch.

Will you also be selling horn necklaces?

Soon!

How many days after my order will I receive the package?

We process orders on a daily basis. Shipping times vary between 7 and 10 days for Europe.

Do you ship worldwide?

Yes!!

Where do you ship the products from?

Our products are shipped from Switzerland where we are based.



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